rapid boiler repairs | PH Plumbing and Heating Services Ltd

which trusted trader

PH Plumbing & Heating Services Ltd

Please feel free to contact PH Plumbing and Heating with any inquires.

for telephone bookings and information please call Rachel office admin on : 07772879847

engineer Paul: 07941509951

engineer fred 07951 6833809

E-mail: enquiries@phplumbing.co.uk

18 Overton Crescent Sale, Cheshire.

Registered in England. No. 09745690. VAT No.228591290. Gas Safe Register No. 227041.

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COMPLAINTS POLICY

We always endeavour to provide the best quality of service and products for our customers.

On rare occasions, we recognise that there may be time where our customers may not be completely satisfied.

To ensure that we are able to put things rights as soon as we can, please read ourcomplaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with please contact us as soon as you can in order that we can rectify any problems as

soon as possible. Either call

us on 01619622235 or 07941509951 or write to us at 18 OvertonCr Sale M334HQ

, or email us at enquiries@phplumbing.co.uk andwe aim to respond within 7days of receiving your complaint

and where possible,will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints

procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for

dispute resolution. In the unlikely event of that we cannot remedy your complaint to your satisfaction .

you may wish to refer your complaint to them. If you wish

to do so, please contact Which? Trusted traders in the first instance on 01179812929.

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